Shipping policy
Shipping Policy
At AIM, we are committed to delivering your order safely and promptly across Pakistan.
Delivery Timeframe
Orders placed before 3:00 PM on a working day will be processed the same day. Orders placed after 3:00 PM, or on weekends and public holidays, will be processed the next working day. Delivery is then expected within 3–5 working days from the processing date. Delivery to remote or far-flung areas may take an additional 1–2 working days.
Nationwide Delivery
We deliver to all cities and regions across Pakistan.
Order Tracking
Once your order is dispatched, you will receive a tracking update to follow your shipment.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to the customer being unavailable or providing incorrect address details, any re-delivery charges incurred will be borne by the customer. Please ensure your delivery address and contact number are accurate at the time of placing your order.
Damaged in Transit
If your order arrives damaged, please refer to our Return & Refund Policy for guidance on how to report and resolve the issue promptly.