We typically deliver within 3–5 working days across Pakistan. Orders placed before 3:00 PM on a working day are processed the same day — orders after 3:00 PM or on weekends/public holidays are processed the next working day. Remote areas may require an additional 1–2 working days. For full details, please refer to our Shipping Policy.

Once your order is shipped, you will receive a tracking number via email. You can use it to follow your shipment in real time. If you face any issues with your delivery, simply reply to your order confirmation email and our team will assist you promptly.

Yes! We offer free shipping on all orders above Rs. 4,000. Please note that Launch Pack items are excluded from the free shipping offer. Standard delivery charges apply to orders below Rs. 4,000 and on all Launch Pack purchases.

We accept multiple payment methods for your convenience — including Credit/Debit Cards, JazzCash, EasyPaisa, Raast, and Cash on Delivery (COD). Simply choose your preferred option at checkout.

We accept returns within 7 days of delivery, subject to certain terms & conditions. To initiate a return, please fill out our Return Request Form and our team will get back to you within 2 business days. For full details, please visit our Refund Policy.

We're sorry to hear your order arrived damaged! Don't worry — we've got you covered. Please submit a Return Request within 7 days of delivery along with photos or videos of the damaged item. Email us at vif@aim-pk.com with your order number in the subject line and we'll resolve it promptly through a replacement or store credit. For full details, please visit our Refund Policy